{"id":248962,"date":"2023-08-04T11:55:54","date_gmt":"2023-08-04T09:55:54","guid":{"rendered":"https:\/\/www.altermes.fr\/what-is-a-csr-diagnosis\/"},"modified":"2023-12-14T15:46:58","modified_gmt":"2023-12-14T14:46:58","slug":"what-is-a-csr-diagnosis","status":"publish","type":"post","link":"https:\/\/www.altermes.fr\/en\/what-is-a-csr-diagnosis\/","title":{"rendered":"What is a CSR diagnosis?"},"content":{"rendered":"\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p>Corporate Social Responsibility (CSR) is a major challenge for our company and, more generally, for all companies. But it also raises many questions: what are the benefits? How do you go about implementing a CSR approach? What are the different approaches?<\/p>\n\n<p>This is where the CSR diagnosis, sometimes called the CSR audit, comes in: it&#8217;s an essential step in defining and implementing a CSR approach, and aims to define the actions to be taken.<\/p>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.altermes.fr\/wp-content\/uploads\/2023\/08\/RSE-1024x683.jpg\" alt=\"CSR\" class=\"wp-image-248408\" width=\"512\" height=\"342\" srcset=\"https:\/\/www.altermes.fr\/wp-content\/uploads\/2023\/08\/RSE-980x653.jpg 980w, https:\/\/www.altermes.fr\/wp-content\/uploads\/2023\/08\/RSE-480x320.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, 100vw\" \/><\/figure>\n<h2 class=\"wp-block-heading\">What is a CSR diagnosis?<\/h2>\n\n<p>The aim of the CSR diagnostic is to assess your company&#8217;s level of preparedness for the challenges of sustainable development as defined at international level by the <strong>\n  <a href=\"https:\/\/www.iso.org\/fr\/iso-26000-social-responsibility.html\" rel=\"nofollow noopener\" target=\"_blank\">ISO 26000 standard<\/a>\n<\/strong>. Its aim is to analyze and understand :<\/p>\n\n<ul class=\"wp-block-list\">\n<li>The company&#8217;s level of CSR maturity<\/li>\n\n\n\n<li>Identification of internal (employees, shareholders, etc.) and external (customers, suppliers, etc.) stakeholders.<\/li>\n\n\n\n<li>Your organization&#8217;s specific needs<\/li>\n\n\n\n<li>Available and necessary resources<\/li>\n<\/ul>\n\n<p>The CSR diagnostic must also propose concrete, measurable avenues for improvement and reflection, so as to be a real working tool in your company&#8217;s CSR approach.<\/p>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\">What is the scope of a CSR diagnosis?<\/h2>\n\n<p>A comprehensive CSR diagnosis assesses the 7 themes defined by the <a href=\"https:\/\/www.iso.org\/fr\/iso-26000-social-responsibility.html\" rel=\"nofollow noopener\" target=\"_blank\">ISO 26000 standard<\/a>:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Governance<\/li>\n\n\n\n<li>Human rights<\/li>\n\n\n\n<li>Relationships and working conditions<\/li>\n\n\n\n<li>Environmental protection<\/li>\n\n\n\n<li>Good business practice<\/li>\n\n\n\n<li>Taking the consumer&#8217;s interest into account<\/li>\n\n\n\n<li>Social commitment<\/li>\n<\/ul>\n\n<p>To begin with, it&#8217;s perfectly possible to carry out partial CSR diagnostics, analyzing each topic in turn.<\/p>\n\n<p>However, a global and comprehensive approach is advisable in order to fully understand the relationships between each theme. This is essential to define the actions to be taken.<\/p>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\">How do you carry out a CSR diagnostic?<\/h2>\n\n<h3 class=\"wp-block-heading\">CSR diagnostic web platforms<\/h3>\n\n<p>There are a number of online tools that make it easy to carry out a CSR diagnosis, often free of charge. These software programs and platforms are very useful for getting a quick overview and identifying your organization&#8217;s CSR strengths and weaknesses.<\/p>\n\n<p>However, they are not designed to go into detail and, being based on generic models, rarely take into account the specific features of your organization.<\/p>\n\n<p>But above all, these digital tools don&#8217;t suggest any avenues for improvement, nor are they capable of defining concrete actions.<\/p>\n\n<p>=&gt; It&#8217;s a solution that allows you to take stock and become aware of the problem, but it&#8217;s not enough to start a real CSR approach.<\/p>\n\n<h3 class=\"wp-block-heading\">CSR maturity assessments<\/h3>\n\n<p>These comprehensive &#8220;audits&#8221; can be carried out in-house if the company has the necessary skills and resources. But most SMEs choose to work with a specialist outside consultancy.<\/p>\n\n<p>This is a complete and personalized CSR diagnosis. All topics are analyzed exhaustively, taking into account the reality of your business and its specific needs.<\/p>\n\n<p>=&gt; The full CSR audit is the essential tool for implementing an effective CSR approach.<\/p>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.altermes.fr\/wp-content\/uploads\/2023\/08\/RSE-2-1024x683.jpg\" alt=\"\" class=\"wp-image-248410\" width=\"512\" height=\"342\" srcset=\"https:\/\/www.altermes.fr\/wp-content\/uploads\/2023\/08\/RSE-2-980x653.jpg 980w, https:\/\/www.altermes.fr\/wp-content\/uploads\/2023\/08\/RSE-2-480x320.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, 100vw\" \/><\/figure>\n<h2 class=\"wp-block-heading\">What are the different stages of a CSR diagnosis?<\/h2>\n\n<h3 class=\"wp-block-heading\">First step: taking stock of your CSR situation<\/h3>\n\n<p>It&#8217;s a cross-functional diagnostic that provides an overview of the company&#8217;s CSR readiness. It is based on a whole range of concrete data, such as environmental, social and economic impact studies.<\/p>\n\n<p>This inventory is often presented as a &#8220;CSR diagnosis&#8221; by online tools, which rarely go any further in their analysis.<\/p>\n\n<h3 class=\"wp-block-heading\">Second step: the scope of intervention<\/h3>\n\n<p>This involves identifying the company&#8217;s scope of intervention, which depends on its sector of activity, its size, its business model&#8230;<\/p>\n\n<p>This analysis is different for each organization and helps define :<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Stakeholders<\/strong>: all individuals, groups and organizations linked to the company by common interests and responsibilities.<\/li>\n\n\n\n<li><strong>Sphere of influence<\/strong>: how can the company position itself in relation to each stakeholder?<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Third step: action areas<\/h3>\n\n<p>Depending on its activities and sphere of influence, each company can define a series of action areas, which then need to be evaluated and prioritized according to :<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Level of relationship or influence<\/li>\n\n\n\n<li>CSR impact<\/li>\n<\/ul>\n\n<p>All this makes it possible to define actions grouped into 3 categories:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Priority fundamental issues<\/li>\n\n\n\n<li>Secondary operational issues<\/li>\n\n\n\n<li>Remote issues to be reassessed<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\">Stage 4: Proposed action plan<\/h3>\n\n<p>This last step can sometimes be considered the first step in a CSR approach&#8230; but it&#8217;s actually part of a complete CSR diagnosis!<\/p>\n\n<p>The aim is not only to propose a number of actions to be implemented, but also to provide the tools for their concrete application:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Defining objectives<\/li>\n\n\n\n<li>Measurement tools (performance indicators)<\/li>\n\n\n\n<li>Resource requirements<\/li>\n<\/ul>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\">From CSR diagnosis to CSR approach<\/h2>\n\n<p>The aim of a CSR diagnostic is to put in place a genuine CSR approach within the company. It is therefore a starting point for your company&#8217;s CSR governance: setting up an organization to carry out the CSR action plan, managing change and communicating.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p>\ud83d\udcde If you would like to carry out a CSR diagnostic, our Impact\/ CSR experts are at your disposal &#8211; <a href=\"https:\/\/www.altermes.fr\/en\/contact\/\" data-type=\"URL\" data-id=\"https:\/\/www.altermes.fr\/contact\/\">contact our teams<\/a>!<\/p>\n\n<p>\ud83c\udf3f To discover or rediscover all <a href=\"https:\/\/www.altermes.fr\/en\/impact-csr\/\">our Impact \/ CSR offers,<\/a> click here!<\/p>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<figure class=\"wp-block-image aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/media.giphy.com\/media\/X8GcOQJJxRphFRr3kC\/giphy-downsized-large.gif\" alt=\"\"><\/figure>","protected":false},"excerpt":{"rendered":"<p>Corporate Social Responsibility (CSR) is a major challenge for our company and, more generally, for all companies. But it also raises many questions: what are the benefits? How do you go about implementing a CSR approach? What are the different approaches? This is where the CSR diagnosis, sometimes called the CSR audit, comes in: it&#8217;s [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":248409,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[67],"tags":[],"class_list":["post-248962","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-durability"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.altermes.fr\/en\/wp-json\/wp\/v2\/posts\/248962","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.altermes.fr\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.altermes.fr\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.altermes.fr\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.altermes.fr\/en\/wp-json\/wp\/v2\/comments?post=248962"}],"version-history":[{"count":1,"href":"https:\/\/www.altermes.fr\/en\/wp-json\/wp\/v2\/posts\/248962\/revisions"}],"predecessor-version":[{"id":248963,"href":"https:\/\/www.altermes.fr\/en\/wp-json\/wp\/v2\/posts\/248962\/revisions\/248963"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.altermes.fr\/en\/wp-json\/wp\/v2\/media\/248409"}],"wp:attachment":[{"href":"https:\/\/www.altermes.fr\/en\/wp-json\/wp\/v2\/media?parent=248962"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.altermes.fr\/en\/wp-json\/wp\/v2\/categories?post=248962"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.altermes.fr\/en\/wp-json\/wp\/v2\/tags?post=248962"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}